Success Story : Victoria University, Melbourne, Australia
Victoria University (VU) is one of the largest and most culturally diverse education institutions in Australia. jeylabs has been working with VU since 2009, delivering many successful outcomes. The engagements involved SharePoint intranet, InfoPath forms, workflow solutions, infrastruture optimisation, technology training and application support under managed SLAs.
One of the projects we delivered recently has provided the University with key capabilities and incredible ROI resulted in the publication of this success story.
VU's academic employees undertake a range of learning and teaching duties that are currently managed offline. The management of duty allocation and timesheeting of 1300+ users per semester is costing a lot in incorrect payments and administrative overheads each year.
VU engaged with jeylabs to provide a digital automation solution included:
- on-time duty allocation of sessional staff and their payments
- simple navigation to allow staff to easily allocate duties
- reporting features to assist in managing expenditure
- functional features such as identifying duplicate or wrong time entries and understanding which type of roles equate to various rates of pay.
- an online & semi-automated approval workflow
The jeylabs solution provided VU with a comprehensive summary of expenditure, trends of specific duties, ensure the allocations are approved by the appropriate managers, and increase efficiencies to manage edits and avoid/reduce overpayments.
The solution is developed and managed using best practice delivery methodologies, including automated regression testing and monitoring using PowerToolz for K2.
The jeylabs Difference
This is VU’s phase 2 engagement with jeylabs. Phase 1 was already delivered under a fixed price contract. Our modern approach to workshop requirements & scenarios, Our deliver daily system and our Team's enthusiasm to understand priorities and deliver user friendly solutions to customers was well appreciated by VU in their formal feedback. jeylabs hosted the K2 user group meeting at our city offices in Nov 2016 and VU representatives shared their success story with the audience.
We have been providing application support services for this solution under agreed SLAs to VU for over a year now. The application has been enhanced and changes have been implemented to facilitate ongoing needs. To discuss how we can also assist you with Intelligent Enterprise app dev and support, Please email is via firstname.lastname@example.org or call us on (AUS) 1300 767 550 or (Int) +61 3 9467 7753